Recent Posts

Cleanup After a Fire

8/28/2023 (Permalink)

What to do after a fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What not to do after a fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.

Tips for when water damage occurs

8/23/2023 (Permalink)

Here are some helpful tips if you have water damage in your home.  Once you have determined everyone in your home is safe, use this checklist to help prevent further damage until help arrives. 

HAVE A WATER DAMAGE EMERGENCY? CALL 636-537-5400

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Key Questions Regarding Your Water Damage

9/24/2022 (Permalink)

SERVPRO specializes in water damage-in fact, SERVPRO is the premier water damage restoration company in the U.S. and Canada.  When you call our local office at SERVPRO of South Chesterfield/Wildwood, there will be a series of questions we’ll ask to ensure a seamless transaction occurs once our team is onsite.  Below we’ve highlighted some key questions.  

What to Expect:

When you call, a customer care specialist will ask several questions regarding your water damage emergency.  Armed with the details of your water event, we’ll dispatch a team to respond immediately.

Our SERVPRO Specialist will ask several questions:

  1. Your name and contact information
  2. Your insurance information (if applicable)
  3. The street address of the water-damaged home or business
  4. When did the flooding or water damage occur?
  5. What caused the water damage (if known)?
  6. Is there electricity available on site?

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Mold Assessment

9/6/2022 (Permalink)

When mold starts to invade your home, dealing with mold removal quickly and safely should be a priority.  It can take less than 72 hours for mold to spread throughout your home, which may result in negative health effects to your family, as well as damage to your property.  SERVPRO of South Chesterfield/Wildwood responds quickly to your call to assess your situation.  Our professionals use advanced equipment and experience in mold mitigation to determine the water source of your mold problem.  Then, we’ll work with you in the mold cleanup and mold remediation process with as little disruption to your family as possible.  Call us today to get an assessment on any microbial issues you might have in your home.

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Ceiling, Floor and Wall Cleaning

8/23/2022 (Permalink)

One area of cleaning many homeowners dread is the ceilings, walls and floors.  Because they make up the frame of each room inside your home, they get exposed to the common irritants of daily life such as pet dander, cigarette smoke, grease, dirt, and dust.  Your HVAC system can distribute these common irritants throughout the house, so maintaining these surfaces should be a part of your regular home maintenance.

If you’re planning to paint, having your walls professionally cleaned beforehand will help prepare them so that the primer and paint will adhere properly.  SERVPRO of South Chesterfield/Wildwood has the tools to do the labor-intensive job of cleaning your walls, floors and ceilings.  We use proprietary cleaning products and methods to get the job done right.  Our goal is to leave your entire property clean and smelling fresh.

Call SERVPRO of South Chesterfield/Wildwood to get a quote regarding your cleaning needs!

636-537-5400

We're One Call Away

8/23/2022 (Permalink)

When a storm damages your home, we’re one call away.

Without warning, nature can take a violent turn: flood cleanup, wildfires, tornadoes, hurricanes, blizzards.  Any of these can have a devastating effect on your home, turning your life upside-down.

SERVPRO’s highly-trained professionals are close by and customer-focused.  We want you to be back in your restored home as quickly as possible.  Whether you have minor storm damage of something larger to deal with, we have the experience and the equipment needed to cleanup and restore your home and help get life back to normal following storm damage.

With more than 2,000 locations, there’s a SERVPRO location waiting to serve you.

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Commercial Duct and HVAC Cleaning

8/23/2022 (Permalink)

Most people know our name as a leader in the cleanup and restoration industry with more than 50 years of experience.  So many of our restoration services-such as mold remediation and fire damage-involve the air quality in your business.  When you call on us for your business’ HVAC maintenance and air duct cleaning, we bring that experience and our training, just as we do to any other restoration or cleaning project.  Our duct cleaning process meets industry standards as defined by the National Air Duct Cleaner’s Association.  Our technicians are knowledgeable in the use of duct cleaning tools and hold to all applicable safety standards in helping to restore and maintain a cleaner environment in your business.   

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Commercial Duct and HVAC Cleaning

8/23/2022 (Permalink)

Most people know our name as a leader in the cleanup and restoration industry with more than 50 years of experience.  So many of our restoration services-such as mold remediation and fire damage-involve the air quality in your business.  When you call on us for your business’ HVAC maintenance and air duct cleaning, we bring that experience and our training, just as we do to any other restoration or cleaning project.  Our duct cleaning process meets industry standards as defined by the National Air Duct Cleaner’s Association.  Our technicians are knowledgeable in the use of duct cleaning tools and hold to all applicable safety standards in helping to restore and maintain a cleaner environment in your business.   

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Fire Damage Restoration Process

7/25/2022 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from the firefighting efforts.  SERVPRO of South Chesterfield/Wildwood has the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same.  The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1:  Emergency Contact

The restoration process begins when you give us a call.  Our specialist will ask a series of questions regarding the fire damage event that will help us arrive quickly with the appropriate equipment and resources.

Step 2:  Inspection and Fire Damage Assessment

We will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke and soot damage.  This step is crucial to developing a plan of action.

Step 3:  Immediate Board-Up and Roof Tarp Service

Fire damage can often compromise windows, walls, and roofs.  To maintain security and to protect against further damage, SERVPRO of South Chesterfield/ Wildwood can board up missing windows and walls and place tarps on damaged roofs.

Step 4:  Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of water.  We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from all Surfaces

SERVPRO of South Chesterfield/Wildwood uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire.  We use a variety of cleaning techniques to restore your belongings to pre-fire condition.  We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step – getting your home or business to its pre-fire condition.  Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Water Damage Customer Care

7/23/2022 (Permalink)

We have more than 50 years of experience in the cleanup and restoration industry.  Our professionals care about you and your property and want to help you get back to normal after you have water damage to your home. 

One of the ways the professionals at SERVPRO of South Chesterfield/Wildwood help our customers through the water damage process is working directly with your insurance provider.  We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.  

If you find yourself in a situation where you need to file an insurance claim due to water damage, call SERVPRO of South Chesterfield/Wildwood to help you through the process.  We’ll help to make a stressful situation more bearable for you to deal with. 

 SERVPRO of South Chesterfield/Wildwood

636-537-5400