Recent Storm Damage Posts

We're One Call Away

8/23/2022 (Permalink)

When a storm damages your home, we’re one call away.

Without warning, nature can take a violent turn: flood cleanup, wildfires, tornadoes, hurricanes, blizzards.  Any of these can have a devastating effect on your home, turning your life upside-down.

SERVPRO’s highly-trained professionals are close by and customer-focused.  We want you to be back in your restored home as quickly as possible.  Whether you have minor storm damage of something larger to deal with, we have the experience and the equipment needed to cleanup and restore your home and help get life back to normal following storm damage.

With more than 2,000 locations, there’s a SERVPRO location waiting to serve you.

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005


Content Cleaning After Storm Damage

6/21/2022 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings.  SERVPRO of South Chesterfield/Wildwood understand that your home is more than a structure; your family’s furniture, clothing, keepsakes and other belongings help transform a house into a home. 

Our goal at SERVPRO is to restore as many of your belongings as possible.  In doing so, we use several different techniques in the cleaning process.

  • Dry Cleaning – Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning – An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe – Effective for items that can’t withstand cleaning.
  • Foam Cleaning – Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning – Involves agitation of the surface being cleaned.
  • Immersion Cleaning – Contents are dipped into a bath of the cleaning product.

If you find you have structural or contents damage after a storm, call SERVPRO of South Chesterfield/Wildwood for guidance as well as an estimate to get your home back to preloss condition.

SERVPRO of South Chesterfield/Wildwood


Roof Damage

5/24/2022 (Permalink)

After a storm has moved through your area, you’ll want to be cautious of any roof damage to your home.  Below are some tips of what do in the aftermath of roof damage:

  • Vacate the premises in the event of major roof damage – Safety should be your primary concern!
  • Avoid electrical hazards. Stay away from electrical lines that may have fallen.
  • Initial roof assessment should be done from the ground as damage is not always visible.
  • Contact the utility company to ensure lines are de-energized.
  • If you suspect damage to your shingles or structure, contact SERVPRO of South Chesterfield/Wildwood immediately.

What Not to Do:

  • Don’t enter rooms where overhead damage may be a safety hazard.
  • Don’t attempt to install a tarp during a storm.
  • Don’t climb on roof. Roof may have unseen structural damage.
  • Don’t walk on tarped surfaces.
  • Don’t climb on roofs that may be wet or icy.
  • Do not use a metal ladder near power lines or in close proximity to energized electrical equipment.
  • Don’t attempt to remove debris from roof.

SERVPRO of South Chesterfield/Wildwood


Commercial Storm Damage

3/21/2022 (Permalink)

If you’re a business owner in need of storm remediation, you can trust SERVPRO of South Chesterfield/Wildwood to help you get back in business after a storm or flood disaster.  We have elite large-loss specialists that are pre-qualified and strategically placed throughout the United States to handle any size disaster.  Past industries we served have included hospitals, property management, universities, municipalities and even The Pentagon. 

As the #1 choice in the cleanup and restoration industry, we can help you every step of the way.  From immediately after the disaster to returning your property to its preloss condition, we want to make the process as smooth as possible.  We understand the importance of getting your business up and running as soon as possible.  If you find yourself in this situation, call SERVPRO of South Chesterfield/Wildwood to assist you through the process.

SERVPRO of South Chesterfield/Wildwood


Is storm damage covered by insurance?

2/14/2022 (Permalink)

When a storm occurs in your area, whether it’s caused by floods, wildfires, tornadoes, hurricanes, or blizzards, it can cause severe damage to your home.  A common question asked when this occurs is “Is storm damage covered by insurance”?  This is not a clear-cut answer as it can vary with each person’s policy.  Storm damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage.  It’s important to note that your home must be maintained to a reasonable standard.  Otherwise, it could be hard to prove that the storm was the cause of the damage versus a lack of proper maintenance and general wear and tear.  If a storm damage occurs to your home call SERVPRO of South Chesterfield/Wildwood for a free estimate for any clean up and reconstruction needs after a storm.

SERVPRO of South Chesterfield/Wildwood


Roof Damage from a Storm

10/20/2021 (Permalink)

Roof damage to your home or business can be caused by a storm, fire, or other emergency. Damage needs to be addressed immediately to help avoid further harm by the elements or intruders. Our professional crews use roof tarping and board-up techniques to help keep your home or business secure while the roof is inspected and repaired.

Tips for the Aftermath of Roof Damage:

 What to do:

  • Vacate the premises in the event of major roof damage – Safety should be your primary concern!
  • Avoid electrical hazards. Stay away from electrical lines that may have fallen.
  • Initial roof assessment should be done from the ground as damage is not always visible.
  • Contact the utility company to ensure lines are de-energized.
  • If you suspect damage to your shingles or structure, contact SERVPRO immediately.

What not to do:

  • Don’t enter rooms where overhead damage may be a safety hazard.
  • Don’t attempt to install a tarp during a storm.
  • Don’t climb on roof. Roof may have unseen structural damage.
  • Don’t walk on tarped surfaces.
  • Don’t climb on roofs that may be wet or icy.
  • Do not use a metal ladder near power lines or in close proximity to energized electrical equipment.
  • Don’t attempt to remove debris from roof.

Storm Services

8/23/2021 (Permalink)

We’ve seen a couple very destructive storms hit the U.S. over the weekend that have unfortunately, caused a lot of damage in their path.  SERVPRO is equipped with the resources needed to help mitigate your losses.  Below are some examples of how SERVPRO can help you in your Commercial and Residential needs.

Residential Services

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO franchise professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO franchise professionals have the training and expertise to help make it “Like it never even happened.” With more than 1,700 franchises nationwide, there’s a SERVPRO professional nearby and ready to serve you. Our commercial services include the following:

Tarping and Boarding Up after a Storm

6/21/2021 (Permalink)

The St. Louis area is no stranger to an aggressive storm season.   We’re accustomed to experiencing high winds, hail and at times, tornadoes.  This can cause some of our beautiful trees in the area to take a hit.  Unfortunately, we can’t control which way these trees fall and sometimes end up through the roof or window.  When this happens, you want to be sure these areas are boarded up or tarped immediately to keep any additional water from entering your home.  The professionals at SERVPRO of South Chesterfield/Wildwood will be able to assist you in any of your boarding up or tarping needs.  We will also be able to give you an on-site assessment of any water damage and where exactly it has migrated throughout your home.  SERVPRO of South Chesterfield/Wildwood will be able to dry out your home and get it back to its preloss condition. 

Call us today for any of your storm related questions at 636-537-5400!

Preparing for Spring Storms

5/24/2021 (Permalink)

As we have now reached the spring storm season, it’s important that your family is prepared in case of an emergency.  Having a plan in place when thunderstorms, lightning, tornadoes, and floods occur can be crucial when faced with the situation. According to the CDC, it’s important to keep an emergency kit on hand.  Some of the items that should be included are:

  • A battery-operated flashlight, a battery-operated NOAA Weather Radio, and extra batteries for both.
  • An emergency evacuation or shelter plan, including a map of your home and for every type of severe weather emergency, routed to safety from each room.
  • A list of important personal information, including:
    • Telephone numbers of neighbors, family, and friends
    • Insurance and property information
    • Telephone numbers of utility companies
    • Medical Information
  • A 3-5 day supply of bottled water and non-perishable food
  • Blankets
  • Personal hygiene items
  • A first aid kit

These are just a few steps you can take to help your family be prepared in case of an emergency.  It’s important that each member of your family is aware of your plan and how to properly execute it.  This will help keep your loved ones safe next time there is severe weather.

Preparing for a Tornado

3/22/2021 (Permalink)

As Missouri is starting to approach Tornado season, we need to make sure we’re prepared in case one is in our area.  First, you need to know the difference between a Tornado Watch and a Tornado Warning.  A watch means a tornado is possible in your area.  A warning means there is already one occurring in your area and you need to take shelter immediately.  According to the American Red Cross, these are a few things that can help prepare and protect your family during a tornado.

  1. Talk about tornadoes with your family so that everyone knows where to go if a tornado warning is issued. Discussing ahead of time helps reduce fear, especially for younger children.
  2. Check at your workplace and your children’s schools and daycare centers to learn about their tornado emergency plans. Every building has different safe places.
  3. Ensure that every member of your family carries a Safe and Well Wallet Card.
  4. Make sure you have access to NOAA radio broadcasts, either through streaming an online NOAA radio station, downloading a NOAA radio app in Apple Store or Google Play, or purchasing a battery-powered or hand-crank NOAA radio in the Red Cross Store.
  5. Check your Emergency Kit and replenish any items missing or in short supply, especially medications or other medical supplies. Keep it nearby.

Once the storm has cleared and it is safe for your family to come out of shelter, you’ll want to assess any damage that has occurred to your home.  If you find you have water damage, contact SERVPRO of South Chesterfield/Wildwood and we’ll be able to take care of the problem for you.   

Winter Storm and Freezing Pipes

2/17/2021 (Permalink)

Winter weather, specifically ice, can cause a lot of damage to your home.  There are some things that can be done to help prevent the damage from occurring. According to the CDC, here are a few recommendations on ways to best weatherproof your home:

  • Insulate any water lines that run along exterior walls so your water supply will be less likely to freeze.
  • Caulk and weather strip doors and windows.
  • Insulate walls and attic.
  • Install storm or thermal-pane windows or cover windows with plastic from the inside.
  • Repair roof leaks and cut away tree branches that could fall on your home or other structure during a storm.

Hopefully you are not someone that has a tree fall on your home; however, if you find yourself in this situation, or even just have a small amount of water leaking in from somewhere, give us a call.  We can help by providing board up and tarping if needed.  Even though this can be a scary and overwhelming situation, SERVPRO is here to make it “Like it never even happened.”

SERVPRO of South Chesterfield/Wildwood


Storm Safety

10/19/2020 (Permalink)

Preparing ahead of time for a Storm

There are several things that can be done to prepare ahead of time for a storm.  The American Red Cross has put together a comprehensive list of how to best prepare for storms ahead.  Below you will find the list of things they recommend everyone should do.  You can also visit their website to learn more about their Thunderstorm Safety Checklist at

  1. Learn about your local community’s emergency warning system for severe thunderstorms.
  2. Discuss thunderstorm safety with all members of your household.
  3. Pick a safe place in your home for household members to gather during a thunderstorm. This should be away from windows, skylights and glass doors that could be broken by strong winds.
  4. Make a list of items to bring inside in the event of a severe thunderstorm.
  5. Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches.
  6. Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home.
  7. Consult your local fire department if you are considering installing lightning rods.
  8. Get trained in first aid and learn how to respond to emergencies.
  9. Put together an emergency preparedness kit:
    1. Water – one gallon per person, per day
    2. Food – Non-perishable, easy to prepare
    3. Flashlight
    4. Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
    5. Extra batteries
    6. First aid kit
    7. Medications (7-day supply)
    8. Multi-purpose tool
    9. Sanitation and personal hygiene items
    10. Copies of personal documents
    11. Cell phone with chargers
    12. Family and emergency contact information
    13. Extra cash

Tips to Avoid Storm Damage

8/14/2020 (Permalink)

Mud on floor after storm water entered basement. This is what a basement looked like after 4 inches of water had receded after a storm.

During a storm, it is not uncommon for the St. Louis Metro area to see several inches of rain to fall in a very short period of time.  This tends to cause flash flooding throughout the area and can wreak havoc on people’s homes.  It’s important to make sure you are prepared and your home is protected when these things happen.  Unfortunately, there are times it is completely unavoidable but there are some things that can be done to make sure you are taking precautions.  Below are a few suggestions of things to do:

  1. Sump pump maintenance should occur yearly. We often hear people have flooded basements due to sump pump failures.  Have this checked regularly to ensure yours is working properly.
  2. Make sure your gutters and drains are cleared of debris so water can free flow in the areas it has been directed to go.

Even after taking these precautions, flooding can still happen.  If you have a water emergency, call 636-537-5400.  We’re available 24/7 to take care of the problem.

What to do after a Storm

7/17/2020 (Permalink)

What to do after a Storm

It can be very overwhelming and scary once a storm occurs and you now have an inch of water in your basement. It’s important to locate all areas the water has migrated to.   Just because your drywall might look dry doesn’t mean the insulation behind is.  The longer it stays wet, the higher chance you have of microbial growth.  Below is a list of areas we recommend checking when you have water damage.

  • Ceilings of rooms under the source
  • Walls
  • Floors
  • Wet Insulation
  • Duct Systems
  • Crawl Spaces
  • Basements

It’s not always easy to check these things yourself, especially if you don’t have the proper equipment to do so.  SERVPRO® of South Chesterfield/Wildwood is always happy to provide you with a free estimate.  We’ll use the right tools to track what areas have been affected and give you an estimate for mitigating any damage.  We’re here to make it “Like it never even happened.”

When Storms Hit Chesterfield,MO We Are Ready!

6/15/2020 (Permalink)

When Chesterfield, MO businesses suffer serious damage after storm events, SERVPRO of South Chesterfield/Wildwood will work around the clock to clean up any debris and to restore the property to pre-storm conditions. We understand that commercial storm damage can be very costly in terms of productivity; that is why it is always our goal to get your business back up and running as quickly and as seamlessly as possible. 

We Have the Resources to Handle Large Commercial Storm Damage 

When a storm hits Chesterfield, we can scale our resources to handle large-loss commercial restoration projects. We have access to equipment and personnel from a network of over 1,800 Franchises across the country. 

If your business is ever damaged by severe floods or storms, call us right away 636.537.5400. Disaster can strike when we least expect it, but SERVPRO of South Chesterfield/Wildwood will be there to help you weather the storm and make the damage look "Like it never even happened."

Storm Safety Tips

5/26/2020 (Permalink)

Storm safety tips are incredibly important, especially considering the large number of storms, flooding, the rain we’ve had over the past couple of weeks, months. As a result, chances are, you had some water seep into your residence or commercial building. And if it’s not addressed quickly, it can cause some serious damage. Storm and flood damage require specialized restoration techniques and equipment. And that’s where we come in. With SERVPRO of South Chesterfield/Wildwood, you can feel confident you have a trusted leader in the water restoration industry and highly trained storm damage specialists right here in your grasp.

Here are 3 storm safety tips in the event your home or business is hit with storm or flood damage.

Keep a Battery-powered Radio Nearby

Keeping a battery-powered radio nearby is a must, especially during a storm. As consumers, we’ve become so reliant on our mobile devices and landlines. But, what if they didn’t operate during a storm? What if they lost the signal? What would you do? It could be very scary. That’s why it is vital you keep a battery-powered radio in your home or business so you can tune to local radio stations if you lose electricity. During a storm, it’s incumbent to be in-the-know and stay well-informed for you and your family’s protection.

Check or Change Batteries Frequently

Make it a regime to check or change batteries (perhaps, once a month) of any device you would possibly need during a storm. This could range from a flashlight to radio to a remote control, etc. Never assume the batteries are working properly in any device. It’s always a good idea to test it frequently to ensure it’s functioning properly, that way, you’re well-prepared should a storm strikes.

Keep a Flashlight On-hand

It’s a good idea to keep a flashlight on-hand. And the key is to store it in an easily accessible spot on every floor of your home and/or business. Make sure everyone knows where they are stored. The last thing you want during a storm is for everyone to be frantically running around trying to locate the flashlight. Communication is key.

SERVPRO of South Chesterfield/Wildwood has a team of heroes who are faster to any size disaster should your home and/or commercial property is hit with storm or flood damage. We are locally owned and operated with national storm resources. We are your storm damage clean up and restoration company!

Don’t wait for a storm to happen; be well-equipped for when a storm happens. Preparation is key. Call us today to see how our heroes can get you prepared if your home or business encounters storm or flood damage. 636.537.5400

Thunderstorm Watch VS.Thunderstorm Warning

5/22/2020 (Permalink)

As we go further into spring, we can expect more storms to come our way. It is important to be prepared for storms. In order to know how to be prepared for storms, we also have to know when to be prepared.

Severe Thunderstorm Watch

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch is issued but the SPC (Storm Prediction Center).

Severe Thunderstorm WARNING

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Services.

How Can SERVPRO Help?

Unexpected emergencies like severe weather call for immediate action. SERVPRO of South Chesterfield/Wildwood is the professional team near you that knows that immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, we strive to:

  • Contact you within 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigation services within hours of notification.
  • Provide a verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of South Chesterfield/Wildwood can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

Call 636.537.5400 for your storm damage needs.

How To Prepare Your Chesterfield,MO Business For Potential Storm Damage

4/30/2020 (Permalink)

Do you have a business in Chesterfield, MO? It is important to be prepared for any storm damage that may occur to a commercial building or office. Managing the well-being of employees in the event of a disaster is crucial for a business to continue running smoothly. Here are three suggestions to help employees be prepared if damage to the workplace is created by a spring storm.

1. Create a Plan

Ensuring the safety of employees is incredibly important, and an effective plan may include courses of action to take if employees are at work at the time of a storm, as well as having a plan to enact if inclement weather occurs before or after business hours. If a spring storm hits Chesterfield, MO while individuals are at work, the plan may be to shelter-in-place. If disaster strikes when the office is closed, workers may be instructed to work from home.

2. Communication Is Key

Educating employees about what to prepare for before a storm can be beneficial. Damage to a workplace, such as flooding after a pipe burst, could mean that employees might not have a viable work environment for some time. Communication may also provide an opportunity to prepare employees to work remotely until the commercial property is restored.

3. Make Sure Your Employees Are Secure All Year Long

Maintaining the security of a commercial building so that it is sturdy throughout the year may help to protect employees and minimize the amount of damage that could be caused by a storm. Encouraging employees to report any repairs that they may notice, scheduling regular building inspections, and addressing any minor structural issues could prevent more damage from occurring. Remember, SERVPRO also offers a free emergency ready profile! To learn more about our ERP refer to this blog

A disaster can be tough for a business and its employees. However, being prepared for an unexpected spring storm may help restore things to how they were. If your business is hit by a spring storm, call SERVPRO of South Chesterfield/Wildwood (636) 537-5400 and we will make it look “Like it never even happened.” 

Storm Tips

4/14/2020 (Permalink)

Spring is the perfect time to start getting back outside, partake in local sports, do some landscaping, prepare your garden and all the great things that come with the nice weather. Do you know what else spring is the perfect time for?  Storms! That’s right, spring weather can bring unpredictable storms with it such as severe thunderstorms, lightning, flooding, tornadoes, hurricanes and more! Here are a few tips to help you prepare for storm season:

Before the Storm:

  • Make sure you have an emergency supply kit and a sturdy communication plan.
  • Secure your outdoor objects that could blow away or cause any extra damage to your home or even your neighbors.

During the Storm:

  • As much as you can, avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Unplug all of your appliances and electrical items. Power surges from lightning can cause serious damage.

After the Storm:

  • To prevent putting yourself at risk, stay away from storm-damaged areas.
  • Also, stay away from downed power lines and report them immediately.

When a storm hits your Clarkson Valley, MO home, leaving you in a frenzy, know that you are not alone. Our heroes at SERVPRO of South Chesterfield/Wildwood are equipped and trained to handle ANY size disaster. You can feel at peace knowing that we can make that storm damage look “Like it never even happened.”

Should your home or business be affected as a result of a storm or any other damage you can trust that SERVPRO of South Chesterfield/ Wildwood is here to help. Give us a call at (636)537-5400.

6 Important Things To Know Before a Disaster Strikes

4/3/2020 (Permalink)

The time to think about these things and learn them is BEFORE a disaster strikes, not during! Disasters don’t plan ahead but you can!  Follow these 6 tips to help prepare your family for a disaster!

  1. Know where you gas shutoffs are

Shutting off the gas before an emergency can help prevent gas leaks and explosions

  1.  Know where your electrical shut off is

Electrical fires cause approximately 26,00 fires a year!

  1. Make an emergency communication plan for your family

By doing this you can ensure your family knows where to go, what to do and how to reconnect when a disaster strikes.

  1. Make sure you have insurance and you know your coverages

Does it cover floods? Floods are the most common and costly natural disaster. Just a few inches of water can cause thousands of dollars in damage.

  1. Plan for your pets

Locate pet-friendly shelters. Many emergency shelters can’t accept pets for public health reasons

  1. Know your evacuation routes

Minutes matter in an emergency situation. Most communities have evacuation routes, learn them!

3 Tips for Preventing Sewage Backup

11/12/2019 (Permalink)

Close up of foot pressing a pedal to open cap of garbage bin For paper products, such as feminine hygiene products, or paper towels dispose of them in the waste bin

3 Tips for Preventing Sewage Backup at Your Home

Your home's sewage line is one of its most unpopular yet crucial components. It plays a very important role — and you hope you never, ever have to think about it. To keep sewer cleaning off your "to do" list, follow these three tips for preventing sewage backup at your Clarkson Valley, MO, home.

1. Dispose of Waste and Other Materials Properly

When it comes to clogged pipes, two of the biggest household offenders are grease and paper products. Aside from toilet tissue and other paper items that are specifically designed to be safe for your home's plumbing, these items should never be thrown or flushed down drains.
To safely dispose of grease and cooking oils, allow them to air-dry and solidify. Then throw them in the trash. Allowing them to cool and thicken in your pipes can cause a backup.
For paper products, such as disposable diapers, feminine hygiene products, or paper towels and cloths, simply dispose of them in the waste bin. While most of these items will dissolve over time, it's a long time, and it can swiftly lead to clogged pipes.

2. Take Care of Your Sewer Line

It may be the city's job to take care of the sewer system, but it's your job to take care of the sewer lateral that connects your home to the citywide sewage scheme. If your line is corroded or cracked, it can cause sewage issues in your home.

3. Go Plastic

Whether it’s a tree root, mineral build-up, storm damage after flooding, or just a simple case of corrosion, older pipes are generally far more susceptible to break-ins and breaking down. Upgrading to plastic pipes before your vintage plumbing bites the dust can help you avoid potentially costly repairs in the future.
While it may be impossible to completely prevent a sewage backup from ever occurring at your home, keeping these three tips in mind can greatly reduce its chances. In the event that you do need sewer cleaning, a local water damage restoration company can expedite the process and ease your mind.

Types of Floodwater and What They Mean

10/26/2019 (Permalink)

Dishwasher spilling water A spill from the dishwasher could be considered Category 2

Different Types of Floodwater and What They Mean

Dealing with a flood in your Eureka, MO, business can be overwhelming. As you survey the resulting damage, you may find yourself wondering what your next steps should be. Calling water damage repair professionals is crucial in the aftermath of a storm or flood. However, you should first understand the specific type of flooding you’re experiencing so you can receive the proper help you need. Here are the different types of floodwater and what they mean.

Clean Water

The first category involves clean water, which refers to floodwater that is considered clean and suitable for humans to drink. Clean water may come from the following sources:

  • Tap
  • Appliances
  • Plumbing fixtures
  • Melted snow
  • Rain

If you notice water coming from any of these places, it is likely clean for now. However, after forty-eight hours, clean water is more likely to come into contact with surfaces or objects that are contaminated in some way. If this occurs, the clean water may turn into gray water, which poses a greater threat to your business.

Gray Water

Gray water is a more harmful form of water that can appear after a flooding incident. Unlike clean water, gray water is at least partially contaminated and is not suitable for consumption. Gray water typically comes from bathtubs, showers, sinks, dishwashers and washing machines. While the water from a kitchen sink may only contain grease or fats, bathroom sink water can contain traces of excreta and other waste.

Black Water

This third category is the most serious type of floodwater that can seriously harm your business. It includes sewage and wastewater that comes from the toilet. If left untreated, this water can cause severe damage to your building. Be sure to take action immediately if you notice this form of floodwater anywhere on your property.
In the aftermath of a flooding incident, it’s crucial to know what kind of damage you’re facing. Whether your business has signs of clean water or gray water, any form of flood damage deserves immediate attention.

Essentials of Home Flood Preparation

9/11/2019 (Permalink)

Desk with a white paper with the title "Flood Insurance", there is a pen, glasses and a $50 bill Obtain flood insurance

According to recent reports, extreme weather events that can cause flooding have increased in number and intensity over the last few decades. Unless you know your extreme-weather risk is minimal, you may benefit from taking some preventive steps. It could mean the difference between some minor landscape damage and a flooded basement. Cleaning up after flood damage in your Chesterfield, MO, home can be profoundly unsettling and costly. A few basic precautions can make a big difference to your home and family.

Prevention and Preparation Suggestions

Completing this brief list of important measures may help reduce your chances of experiencing flooding and better prepare you if home water damage does occur.

  • Keeping gutters and storm drains free of debris
  • Attaching a battery backup to your sump pump
  • Obtaining flood insurance
  • Signing up for your local emergency notification service
  • Compiling a household emergency plan and kit
  • Keeping flashlights and batteries on hand

The preparation may be more educational and efficient if you involve your family in the process. The more you all know, the better prepared you will be.

Risk Level Assessment

It’s important to gather some information about your risk level for extreme weather. You can consult with neighbors, local planning departments and weather agencies to assess whether you live in a high-risk area for severe weather. If there is some risk in your area, you may benefit from an in-depth evaluation by a home water restoration expert. A specialist can help you tailor a comprehensive plan based on your unique situation.

In the event that you do experience flooding in your home, you will likely be grateful if you devoted some time to research and preparation. Storm damage cleanup and restoration are stressful for the whole family. Having a plan in place and following through on a few preventive measures could help reduce the impact on your home, your valuables and your family.

How Cities Plan for and Prevent Flooding

8/20/2019 (Permalink)

A common way to stop flooding is the use of barriers such as sandbags

High water from floods is a problem in many areas, especially large cities. Fortunately, engineers and city planners have numerous ways to manage flood waters and save lives and property. These planning techniques fall into two broad categories — preventing floods in the first place and designing flood-friendly cities.

Preventing Floods

Whether excess water results from snowmelt, rainfall or overflowing bodies of water, there are several ways cities can address it. The following are three common ways to avoid flooding:

Blocking In cases of overflowing bodies of water, one of the most common ways to stop flooding is the use of barriers. These can be anything from simple sandbags to high-tech gates.
Rerouting When water cannot be blocked, like in heavy rainstorms, some cities channel the excess water away from buildings. In some cases, the water is directed into vast storage systems and processed to be reused.
Absorbing Cities are especially prone to flooding because of their high proportion of concrete to green space. In rural areas, the natural ground acts as a sponge and absorbs much of the rainfall and river runoff. In more urban areas, however, the water simply collects on top of the concrete. Some cities, such as Chicago, use absorbent paving material to prevent high water levels.

Designing Flood-Friendly Cities

In cases of extreme rainfall, flood prevention may not be possible. In the past few years, the frequency of flooding has increased, and evidence suggests that this pattern will continue for the foreseeable future. Therefore, some engineers have begun suggesting flood-friendly cities which incorporate the following:

Smart Zoning Some city planners, particularly along the coasts, have proposed building new houses at higher elevations.
Floating Structures Large floating barges with hospitals, schools and other buildings would allow cities to continue daily activities even during a flood.

Unfortunately, not all cities are currently prepared to withstand high water levels. If your Eureka, MO, commercial property is affected by a flood, you may need to hire a professional restoration team to get your business back to normal.

SERVPRO of South Chesterfield/Wildwood is Here to Help After Storm Damage

7/30/2019 (Permalink)

SERVPRO of South Chesterfield Wildwood specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

 Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Chesterfield, we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,800 franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 1 (636)-537-5400

Commercial Storm Damage Cleanup

7/22/2019 (Permalink)

We are Faster to any size Disaster after storm damage!

If you have a large commercial flood in your building, SERVPRO of Chesterfield Wildwood is here to help! We have a lot of large loss experience and have been family owned for many years. 

It is important that every large loss is properly handled with documentation and proper steps taken. Doing the job correct the first time is important to prevent secondary damages from happening. 

We strive to be an education company in the disaster restoration industry. With that said if you have any questions on what to do or how to even be better prepared, feel free to reach out to us at anytime. We have several team members that are trained and specialize in different areas of large loss restoration. 

You can reach us 24/7 at 636-537-5400.

What You Can do to Protect Your Property From Storm Damage

7/18/2019 (Permalink)

Flooding in your home can happen at any time, but your home can be even more exposed to water damage when it rains. Follow these tips to help protect your home from water damage during the next rainstorm. 

  1. Modify your homes water valves. If the city's main sewer line gets backed up during a heavy rainstorm, you could find yourself standing in a puddle of you-know-what. You may want to consider installing an interior or exterior backflow valve. Backflow valves prevent your water system from being contaminated with water flowing back into your supply lines. 
  2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of all debris before the rain comes.
  3. Cover air vents. One of the most common ways water finds its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 
  4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rainwater from finding its way into your home. 

If water still manages to find a way into your home and you need assistance for water/mold clean up & restoration, give SERVPRO of South Chesterfield/Wildwood a call at (636) 537-5400.

We're available 24/7 for emergency services. 

Flood Response Needs for Renters

7/10/2019 (Permalink)

If you rent office space for your company, it’s important to be aware of what responsibilities you have in the event of a disaster and what the property’s insurance will cover. You can purchase renter’s insurance, but if a flood occurs in your part of the building, there are certain aspects that you need to take care of yourself and others that the property owner will handle.

Why Purchase the Insurance?

One of the benefits of renting instead of owning a building or workspace for your Chesterfield, MO
company is that you don’t need to spend money on insurance to cover the structure. However, if you want financial reimbursement for damage to or theft of other items, you need renter’s insurance. It will cover the following:

• Office furniture
• Computer equipment and other electronics
• Personal keepsakes
• Decorative materials

What About a Flood?

If water damage occurs on the premises, it will fall under the property owner and his or her insurance coverage to pay for repairs and restoration. Any structural damage (interior or exterior) should be the owner’s concern. You won’t have to worry about calling a flood restoration company to handle any cleanup to the walls, ceiling, floors, plumbing or HVAC.


It’s vital for you to understand that your basic renter’s policy won’t cover damages to personal items from a flood. For peace of mind and financial security in this event, make sure you purchase separate flood coverage. When you have this insurance, you can receive payment for any loss of these items.

Take Action

Once you notice water issues at work, move personal items and equipment to a safe, secure place. Contact a cleanup team to handle issues such as content cleaning and electronics cleaning.

Renter’s insurance won’t protect your personal materials if a flood causes problems in your work area. Be prepared to act appropriately in the event of this emergency. Visit for more information on storm damage restoration. 

What Storm Insurance Coverage Do You Need?

7/9/2019 (Permalink)

Did you know that your business could be affected by storm damage no matter where you live?

• Hurricane season affects the East Coast between June 1 and November 30.
• The Eastern Pacific has to worry about hurricane season from May 15 to November 30.
• In 2018, the southern states experienced many deaths because of storm-related flooding.
• Severe weather may lead to hail as much as 2 inches across and winds as fast as 75 miles per hour.

How will your Chesterfield, MO business do if it's hit by any of these storm conditions? Are you prepared with the right storm insurance?

Standard Exclusions for Building Insurance

When you have insurance coverage, you can expect to be covered in the event of fires, theft, vandalism, and windstorms. However, standard property insurance doesn't cover earthquakes, flooding, or hurricanes. You need to add the right policies to get this coverage. Standard commercial coverage is vital for your business, but it isn't enough to protect you from storm-related losses. That standard coverage may also have exclusions for

• Specialized equipment
• Expensive gear
• Inventory stored out of the building

If you run a business out of your home, there may be issues reconciling commercial property coverage and storm insurance for private property.

Replacement-Value vs. Actual-Cash-Value Coverage

Research the difference between replacement-value and actual-cash-value coverage. If your property is damaged or lost, you want to be sure your storm damage insurance will cover the replacement costs of that property. You'll probably pay more for the coverage, but if you're hit by storm damage, you'll be glad for the extra protection. Actual-cash-value coverage takes depreciation into account, so even if you purchased equipment new, you'll get less money after you've owned and used it.

Before your business is affected by storm damage, make sure you have the right storm insurance. If you have more questions, ask local storm damage remediation professionals for area-specific answers. Visit for more information on storm damage. 

Three Things You Should Know Before the Next Nor'easter Hits

7/9/2019 (Permalink)

If you live in Clarkson Valley, MO, you are probably already familiar with what a nor'easter is

How Much Do You Know About an Nor'easter?

If you live in Clarkson Valley, MO, you are probably already familiar with what a nor'easter is, but how much do you really know about these tempestuous storms? They are full of surprises and can come in many different forms. Learn to recognize them for what they are!

They Don't Guarantee Snow

These storms are similar to hurricanes in nature, but they are technically the opposite- they have a cold core rather than a warm one and they form in mid-latitudes instead of the tropics. Although they are the most famous for bringing snow, they can also include other forms of weather, often at the same time. This includes:

  • coastal flooding
  • rough seas
  • heavy rain

They've Got Class

A nor'easter can be divided into 5 classes based on wave height, rather than the scale system used for hurricanes. Class 1 is the weakest with 2 meter waves and class 5 is the strongest with 7 meter wave height. They can be further categorized into 2 types based on where they formed geographically- type A form on the gulf coast and type b form in the mid-west from cyclones. Both types then head up the east coast.

They Can Happen Anytime

Typical Nor'easter facts focus on how they happen most commonly in cold winter months, which is because of the polar jet stream. However, they can actually happen any time of year. All they really need to get going is a clash of warm and cold air. If you live the an area they are likely to hit, you should consider finding a storm damage remediation company nearby so that you are ready if your home is ever damaged.

Experiencing a nor'easter is an essential part of living in the northeastern United States, although this is not how they got their name- that comes from the wind direction. Study up so you can be better prepared when the next one finds you.

Storms: Are You and Your Family Ready

1/8/2018 (Permalink)

Always Have A Plan

When the weatherman says take cover because there’s a hurricane on its way, the last thing you need to worry about is storm preparation. A little effort now, before disaster strikes, can bring peace of mind and yield big savings in the future. Here are some tips to help you plan ahead, so that you won’t have to face storms unprepared.

  • Check your insurance policy to make sure it reflects the present state of your home. Think about adding flood insurance, as well as coverage for extra living expenses in case you are unable to stay in your home immediately after a storm.
  • Making a home inventory is a critical component of storm preparation since it will make filing a claim easier and save time. Document the contents with a video camera or some other inventory tool. Retain receipts for any valuable items and consider getting separate coverage for these.
  • Make an emergency supply kit containing basic survival items. This should include a 2-week supply of water and non-perishable, ready to eat food for each member of the family, as well as pets. If you need to evacuate your home, you’ll want a three-day supply of the same.
  • Storm preparation must also include an evacuation plan.
  • Gather important documents to take with you – for example, personal ID or driver’s license, insurance policies, social security cards, marriage and birth certificates, etc.

Contact our emergency restoration specialists at SERVPRO when fire or water damage occurs in your business or home. We’ll start your journey to a full recovery with our vast experience and state-of-the-art equipment, and we’ll work with your insurance company. 

How to Get Through Storm Damage

12/28/2017 (Permalink)

How to Get Through Storm Damage

Storm damage happens to a number of homes every year. There might be roof damage, a roof leak, ice damming, frozen pipes, and other problems. Some things can be handled through storm remediation. By knowing of a home restoration company that can help with hurricane damage and ice damage, it's easier to overcome the issues.

After the Storm

Once the storm has passed, it's important to focus on storm remediation. This will help to get ice damming, roof leaks, river flooding, and more under control. Often, flooding is the biggest issue as it will lead to a lot of ground water. If it's cold enough, there might also be frozen pipes or an ice dam.

It's best to call in a water restoration professional to deal with the flood water. Homeowners should let a home restoration company deal with all of the storm damage. They will have the expertise to deal with hail damage, wind damage, hurricane damage, and more. Making repairs by one's self can lead to various problems.

Getting Assistance

No one should try and get through storm damage on their own. Home restoration and water restoration professionals can bring a flood pump to deal with ground water. They can also identify roof damage to make a roof repair. They will have the tools to deal with an ice dam, frozen pipes, and other ice damage as well.

Whether a home has suffered from ice damage, wind damage, hail damage, or something else, the professionals can assess the damage and determine how best to make the repairs or replacements. With roof damage, for example, if there is a roof leak, it might require a quick roof repair. If there is enough hail damage, however, it might entail a completely new roof.

The time it takes to complete the storm restoration will depend on the amount of storm remediation. Further, it will depend on the amount of flooding, river flooding or otherwise. If there has been a lot of hurricane damage, resulting in wind damage and ground water, it might also involve waiting for the storm to be completely over. If river flooding continues for several days, the storm restoration will be postponed.

Focus on Restoring the Home

One of the main benefits to working with a home restoration company is that they will be able to handle everything on behalf of a homeowner. They can provide a flood pump to help with water restoration, break up an ice dam, work on flood water, and get started on storm remediation.

Storm damage isn't going to go away on its own. Whether it's in the form of hurricane damage, hail damage, ice damage, or something else, it's imperative to focus on storm restoration. The sooner a homeowner can get the help with flooding, wind damage, and roof damage, the easier it will be to restore the home.

The flooding is perhaps the biggest issue because there is flood water entering the home. Water restoration professionals will show up with a flood pump to get the flood water out. Once the river flooding is over, it's then possible to dry out various materials and start on restoration.

A roof leak should also be fixed quickly. Depending on the roof type and the level of roof damage, the roof repair could be a time-consuming task. However, a roof repair will also prevent additional water from entering the home, especially if there is already ground water to deal with.

Various repairs might be needed due to ice damming, too. Some companies will be able to restore frozen pipes and also ensure that an ice dam no longer forms. If there is any ice damming, the storm restoration company will have the tools and techniques to get everything running properly once again.

From a flood pump to professional teams, it's possible to get through storm damage quickly and effectively.

Common Types of Storms and the Damage They Cause

12/28/2017 (Permalink)

Common Types of Storms and the Damage They Cause

Smart building owners know that simply paying attention to the weather can help them keep their buildings in good condition. Every time of storm that comes through town can cause different types of damage, including wind damage, hurricane damage, ice damage and general storm damage that requires storm restoration. Some damage may require a complete home restoration, water restoration or storm remediation. Those owners can look over some of the common types of damage caused by these storms.

Winter Storms

Those living in tropical climates never need to worry about winter storms, but those in other parts of the world need to worry about ice damage like ice damming. Ice damming commonly forms large pieces of ice that hang down from both the gutters and the roof. An ice dam may look harmless, but it can cause certain types of roof damage. A single ice dam can poke through the roof to cause a roof leak, tear the gutters off the roof or leave behind holes in wood or vinyl siding.

Winter storms can also cause frozen pipes. Those frozen pipes are even worse than ice damming because the pipes can burst as soon as the temperature starts rising. Any flooding caused by frozen pipes will require the use of a flood pump to remove that water. A flood pump works well as removing water due to river flooding too.

River Flooding

The most common problem facing those who own buildings located near rivers is river flooding. River flooding can occur anytime that the water in the river rises so high that it flows over the banks. While flood water can be an example of clean water, the ground water it brings with it can be dirty in nature. That ground water may carry bacteria with it or even sewer. Drying techniques and using a flood pump will remove all that ground water, and other methods can help with the storm remediation.


Hurricanes like Irene and Andrew showed that hurricane damage can be quite significant. In addition to hurricane damage, these storms can cause wind damage that rips shingles from roofs and causes a serious roof leak and send flood water through a building. Roof repair experts can do a thorough inspection to determine how serious the storm damage and hurricane damage was, if the building suffered any hail damage and what methods will work best in the process of storm remediation.

Flooding and Other Storm Damage

The problem with roof damage is that it is almost impossible to see that roof damage without actually being on the roof. Home restoration and water restoration professionals have the equipment needed to get up on the building and do the roof repair. The roof repair needed after storm damage or wind damage can include replacing missing shingles, fixing a broken gutter or other things that will stop a roof leak. They can also determine whether there is any hurricane damage or flood water on the roof that requires storm remediation.

An ice dam, ice damming and frozen pipes are just some of the problems that require home restoration after a winter storm. Water restoration experts can determine the severity of the flooding, look for any signs of hail damage, get a flood pump out to the property and perform a total home restoration. Storm restoration companies receive calls from commercial and residential property owners each year who need help with water restoration work because of flooding, ice damming and hurricane damage.

As soon as property owners see any storm damage, wind damage or roof damage, they can call about a roof leak or a roof repair. They may call because they see flood water or ground water after a storm caused ice damage or hail damage. Those owners can get storm restoration help that involves both water restoration and home restoration from a company with access to tools like a water pump and experience dealing with an ice dam, hail damage, ice damage, storm restoration and total storm remediation. 

Winter weather has arrived in Chesterfield, MO. Are you prepared?

12/24/2017 (Permalink)

Home Emergency Kit

Check out the resources below. provides detailed information to prepare, including directions on creating home and auto emergency kits for winter weather.

Make sure you are prepared by completing this checklist:

Winter Weather Preparation Checklist

  • Home Emergency Kit
    • Home emergency kit includes:
      • Rock salt or other ice-melting product
      • Sand to help with traction
      • Snow shovels or snow removal equipment
      • Adequate blankets and warm clothing
      • Food and water
      • Flashlights and batteries
  • Around The House
    • Chimney cleaned and inspected
    • Fuel-burning equipment vented to the outside
    • Fire extinguishers accessible
    • Gutters clear
    • Tree branches that could fall on the home are trimmed back
    • Pipes are insulated
    • NOAA Weather Radio available and working
  • Car Emergency Kit
    • Car emergency kit includes
      • A shovel
      • Windshield scraper and small broom
      • Flashlight
      • Battery powered radio
      • Extra batteries
      • Water
      • Snack food
      • Matches
      • Extra hats, socks and mittens
      • First aid kit with pocket knife
      • Necessary medications
      • Blanket(s)
      • Tow chain or rope
      • Road salt and sand
      • Booster cables
      • Emergency flares
      • Fluorescent distress flag

Information gathered from