The Importance of Pretesting Water Damage

6/19/2020 (Permalink)

No matter what category of water the damage has come from, we can make it look "Like it never even happened"!

Water Damage Claim

Anyone who has experienced flooding is probably familiar with the various colors associated with floodwaters: white/clear, gray, and black. These colors are often tied to a category and a classification that specifies the number of safety precautions is necessary and the level of mitigation. When filing a claim, it is important to know the category and classification because each level impacts the severity and costs of damage. Therefore, pretesting is used to designate the category and classification of water to ensure that claims and restorative preparations are efficient and accurate.

1. Category One

When filing an insurance claim, category one, or white/clear, water is the least expensive to fix. The source is sanitary, meaning that there is no harmful bacteria or sewage present. While this category can be a relief, it is still necessary to act quickly to remove the water and repair the damage. If the water sits for too long, it can be contaminated by other items in the area, causing an elevation in category or classification.

2. Category Two

If the water is found to be category two, or greywater, through pretesting, then it is best that you do not go near it. This result indicates that there are organic and inorganic substances in the water and that could cause you to become ill if it is consumed or touched.

3. Category Three

Or black water is the most dangerous water. The level of contamination includes sewage, chemicals, bacteria, and possible toxins. It is likely that your insurance agent and company will recommend a disaster restoration specialist in the area who will probably seal the space as they work to remove the water safely.

Insurance claims require accurate representations of the damage to the property. Pretesting provides that for insurers by providing information about the category and classification of the water and damage to your home. SERVPRO of South Chesterfield/Wildwood is available to you 24 hours, 365 days a year to make your water damaged home or business look “Like it never even happened.”

Call us today! 636.537.5400